Accessibility Statement
Bermondsey Movers Accessibility Statement
Bermondsey Movers is committed to providing an accessible and inclusive experience for all customers, including disabled people, older people, and those using assistive technologies. This Accessibility Statement explains the steps we take to make our website and digital information as usable as possible for everyone in the Bermondsey area and beyond.
Our Commitment to Accessibility
We aim to align our website and digital services with the Web Content Accessibility Guidelines version 2.1, at the AA level. These guidelines provide a recognised framework to make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments. We are continually working to improve the accessibility of Bermondsey Movers online information so that booking a move, requesting a quote, or learning about our services is as straightforward as possible.
Accessible Bermondsey Movers Website Design
Accessibility is considered at each stage of our website design and content creation. Our goal is to support residents and businesses looking for accessible Bermondsey Movers services by making information clear, simple, and easy to interact with. We use headings, paragraphs, and descriptive text to present our content in a logical structure that is easier to navigate for everyone.
Text is written in plain language wherever possible, with short sentences and clear descriptions of our moving services in Bermondsey. We aim to avoid unnecessary jargon so that customers can quickly understand what we offer and how we can help with local moves, packing, and storage solutions.
Screen-Reader Compatibility
Our website is designed to work with popular screen-reading software. We aim to provide meaningful page titles, headings, and alternative text for key images so that customers using screen readers can understand the content and purpose of each page. Where images are purely decorative, we seek to ensure they do not add unnecessary noise to the experience for screen-reader users.
Forms and interactive elements are labelled wherever possible, so that people using screen readers can identify fields, understand instructions, and complete tasks such as requesting a Bermondsey moving quote or asking questions about accessibility support.
Keyboard Navigation
Bermondsey Movers recognises that some customers may navigate our website without a mouse. We work to ensure our pages can be used with keyboard-only navigation. This means users should be able to move through links, forms, and other interactive elements using the keyboard and access key sections related to Bermondsey moving services without needing a pointing device.
We aim to provide a visible focus indicator so users can clearly see which item is currently selected. This support for keyboard navigation is an important part of our approach to WCAG 2.1 AA alignment.
Ongoing Improvements and Testing
Accessibility is an ongoing process, and we understand that there may be areas of our Bermondsey Movers website that can be improved. We review our content and features regularly and consider accessibility when updating pages, adding new sections, or changing our online booking and quote processes.
Where we identify issues that could prevent someone from fully accessing our Bermondsey moving information, we will prioritise reasonable fixes and enhancements, taking into account technical feasibility and the needs of our users.
Feedback and Accessibility Requests
We welcome feedback from customers, carers, support workers, and accessibility professionals. If you experience any difficulty using the Bermondsey Movers website, if content is hard to understand, or if you feel a feature is not accessible, you can contact us to let us know. We encourage you to explain which page or service you were trying to use, what went wrong, and what device or assistive technology you were using.
If you need information about our Bermondsey moving services in a different format, such as large print or a simpler written explanation, you can also contact us to request this. We will consider all reasonable requests and aim to respond within a reasonable timeframe.
We appreciate your support in helping us make Bermondsey Movers more accessible and inclusive for everyone in the community.